Courses

All our courses are also available for online delivery

image 26 Oct, 2026

Audit Evidence and Documentation Training

Auditors perform audit procedures to obtain audit evidence that will allow them to draw reasonable c

image 26 Oct, 2026

Strategic Thinking Skills Workshop

Strategic thinking is about unraveling the mysteries of the chaotic world around us and harnessing p

image 26 Oct, 2026

Auditing the Human Resources Function Training

The course provides an opportunity for interaction and cooperation between internal auditors and hum

image 26 Oct, 2026

Customer Care and Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 22 Feb, 2027

Fleet and Transport Management Training

In this course, you will learn about key fleet management principles, trends and best practices - no

image 26 Oct, 2026

Sustainable Business Growth Strategies Training

If your company is satisfied with its current rate of growth (even if it’s zero) you might not

image 26 Oct, 2026

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 26 Oct, 2026

Teamwork Training - Working Effectively with Others

The course explores the characteristics, challenges, and pitfalls of teams at any stage of growth fr

image 26 Oct, 2026

The Excellent Front Desk and Customer Interface Officer Training

How does the person manning the front desk of your office handle several people simultaneously with

image 26 Oct, 2026

Data and Records Management Workshop for Administrative and Registry Staff

This course focuses on how to develop best practice record and data management. Efficient record and

image 26 Oct, 2026

Advanced Human Resource Development (HRD) Training

In this exciting conference, we present the current results of the Chartered Institute of Personnel

image 26 Oct, 2026

Cash and Treasury Operations Management Training

Business analysts report that poor cash management is the main reason for business failure. Poor cas

image 26 Oct, 2026

Community-Based Project Development and Management Training

This course introduces important issues and principles for developing and managing community-based p

image 25 Jan, 2027

Hotel Customer Service Course

Today, more than ever, hotel and hospitality customers in general demand higher and higher levels of

image 26 Oct, 2026

Basic Writing Skills Workshop

Employees and managers who complete this business writing course acquire skills, tools and resources

image 25 Jan, 2027

Human Resources for Health (HRH) Training

This program is designed to complement the efforts of governments at all levels and the private sect

image 25 Jan, 2027

Public Health Surveillance Course

“The Africa Region has had to deal with outbreaks of cholera, meningococcal meningitis, typhoi

image 26 Oct, 2026

Contract Management Training

As contracts continue to be the foundation of business relationships, organizations need to implemen

image 25 Jan, 2027

Result Based Project Management Monitoring and Evaluation Course

Monitoring and evaluation, as key results based management tools, are increasingly called upon withi

image 26 Oct, 2026

Corporate Compliance Course

Employees must learn to comply with rules established by their organizations, the government, regula