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Our Business Philosophy

To “make a living by what we get and make lives from what we give” – Abraham Lincoln

Capacity for Africa is a renowned strategy implementation and behavioural training and consultancy company. We have built a solid reputation in the industry by providing comprehensive training solutions across a wide range of competency domains. As a leading corporate training courses provider, we cover a wide range of courses including Administration and Secretarial, Human Resources, Finance, Customer Service, Management and Leadership, Contracts Management, Procurement and Supply Chain, Project management, Information Communication Technology, Health and safety.

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Investigative Interviewing Training: Principles, Strategies & Techniques

The program describes differences between general and investigative interviewing in terms of: (1) Ap

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Behavioral & Communication Skills Training for Internal Auditors

Internal auditors must develop and maintain good relations with auditees in order to gain informatio

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Developing Personal Assistants (PA) Management Skills Course

At the end of the program, you should be able to: (1) Develop your management and business skills. (

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Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

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Telemarketing & E-commerce Training

Everyone who sells seems to be on the phone for at least part of the day. This one day training work

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The Balanced Scorecard Training

During this program, participants will: (1) Explore a powerful measurement framework for aligning st

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Administrative Office Management Course

In this era of dramatic change in the business world, admin office personnel have never been more ch

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Measuring & Managing Operational Risk Training

This extensive and very practical 5-day workshop is designed to build an understanding of the import

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Fixed Assets Management Course

In the world of accounting, the savings potential of improved fixed asset management is often overlo

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Advanced Fixed Assets Management Course

In the world of accounting, the savings potential of improved fixed asset management is often overlo

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Healthcare Customer Service Course

This customer service course for hospitals, medical centres, clinics, maternity homes and health mai

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Healthcare Utilization Management Course

When it comes to healthcare utility management, medical facilities are faced with a growing number o

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