Customer Service/Customer Relations Courses

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Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 02 Jun, 2025

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 02 Jun, 2025

Alumni Relations Management Course

The course provides an opportunity for participants to explore modern areas of improving alumni rela

image 07 Jul, 2025

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

image 07 Jul, 2025

Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

image 28 Jul, 2025

Customer Care and Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

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Customer Experience Management Training

How does the person manning the front desk of your office handle several people simultaneously with

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Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 08 Sep, 2025

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 08 Sep, 2025

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 08 Sep, 2025

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 29 Sep, 2025

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

image 06 Oct, 2025

Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

image 06 Oct, 2025

Customer Loyalty and Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

image 27 Oct, 2025

Customer Care and Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 10 Nov, 2025

Customer Experience Management Training

How does the person manning the front desk of your office handle several people simultaneously with

image 01 Dec, 2025

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 08 Dec, 2025

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

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